Front Desk Conceirge

Key Responsibilities:

Customer Greeting: Welcome customers as they enter the store, ensuring a positive first impression.

Assistance: Assist customers with inquiries, providing information about products, services, and promotions.

Awareness: Stay informed about store offerings, promotions, and events to effectively communicate with customers.

Navigation Support: Guide customers through the store layout and direct them to specific departments or products as needed.

Feedback Collection: Gather customer feedback and report suggestions or concerns to management.

Maintain Cleanliness: Ensure the entrance and surrounding areas are clean and inviting.

Promote Loyalty Programs: Encourage customers to sign up for loyalty programs or newsletters.

Team Collaboration: Work closely with the retail team to ensure seamless service and support store goals.