Role:- Front Desk Assistant
location:- Rishikesh
Company:- Moustache Escapes
Experience:- 0-1 Year
Roles & Responsibilities
- Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.
- Handle Guest interaction In person and also Email correspondence
- Staff interactions/management with housekeeping staff and external vendors
- Quality control and maintenance
- Manage back-office systems and processes
- Adhere to finance and accounting standards incl. daily accounts
- Being up to date about the activities and events happening in the hostel and around the city
- Ensuring that Guests have a great time and convert their happiness into great reviews
- Responsible to execute the tasks which will be inclusive always
Qualifications
- Experience of at least 1 year in service industry preferred
- Excellent communication skills
- Self Starter and willing to take risks
- Available to work anytime including weekends
- Excellent management and team skills
- Education in Hospitality, Hotel Management Mandatory
