Freshers for Desktop Support Engineer (Male)

Description

We are seeking a highly motivated Freshers Desktop Support Engineer to join our team. The ideal candidate will be responsible for providing technical support and troubleshooting to our clients. This is an exciting opportunity for someone looking to start their career in the IT industry.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person
• Troubleshoot hardware and software issues on desktops, laptops, and mobile devices
• Install and configure operating systems, applications, and drivers
• Maintain inventory of hardware and software
• Assist with network and server administration tasks as needed
• Collaborate with other IT team members to resolve complex issues
• Document and update technical procedures and manuals

Skills and Qualifications

• Bachelor's degree in Computer Science or related field
• Strong knowledge of Windows and Mac operating systems
• Familiarity with desktop and mobile hardware components
• Ability to troubleshoot hardware and software issues
• Excellent communication and customer service skills
• Willingness to learn and adapt to new technologies
• Experience with ticketing systems is a plus