As a Fraud Analyst , you will help facilitate Accertify s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for Clients across all industries.
Essential Duties and Responsibilities:
Performs manual review of queued transactions to determine the likelihood of fraud
Prioritizes work to meet and exceed deadlines
Independently resolves problems that require in-depth investigation and/or research
Constantly communicates fraud trends and shares best practices with peers and leaders
Maintains professional persistence when reviewing transactions or speaking with customers
Develop Client-specific expertise to further support a model-first vision
Utilizes fraud platform features to build upon initial familiarity with Client risk profiles
Works well with a team of industry experts to monitor real-time fraud decisioning software
Thoroughly researches transaction risk utilizing both new and existing tools
Reports platform issues as they arise and proactively identifies potential impacts to Clients
Maintains adherence to regulatory, operational, and compliance standards
Minimum Qualifications
Bachelor s Degree required
Strong desire to build a career in the fraud industry
Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
Fine-tuned organizational, analytical, and critical thinking skills strongly desired
Exceptional problem-solving skills
Displays confidence in making decisions independently
Must be able to work in a fast-paced, ever-changing environment
Strong internet research skills with the ability to navigate multiple systems at once
Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
Must be able to work morning, afternoon, and evening shifts, including non-business hours, overnights, weekends, and holidays
This role offers hybrid work flexibility (3 days in-office) after completing the initial training period. Throughout the training, the role is five days in the office.
