Franchise Success Manager

ONN Bikes is a dynamic and innovative company dedicated to providing high-quality, affordable bicycles and accessories to riders of all ages and skill levels.

• Position Summary:

As a Franchise Success Manager at ONN Bikes, you will play a crucial role in ensuring the success and growth of our franchise network. You will work closely with franchise owners to provide support, guidance, and resources to help them achieve their business goals.

• Key Responsibilities:

Franchisee Support:

• Provide ongoing support and guidance to franchise owners on operational matters, including sales, marketing, customer service, and financial management.

Assist franchisees in resolving issues and challenges they may encounter.

• Conduct regular check-ins and site visits to monitor franchise performance.

Training and Development:

• Develop and deliver training programs to franchisees and their staff on company policies, procedures, and best practices.

Identify training needs and provide tailored development opportunities.

• Performance Management:

Track and analyze franchise performance metrics to identify areas for improvement.

• Work with franchisees to develop action plans to address performance gaps.

Recognize and reward high-performing franchisees.

• Franchise Recruitment and Onboarding:

Assist in the recruitment and onboarding of new franchisees.

• Ensure that new franchisees have the necessary support and resources to succeed.

Relationship Management:

• Build and maintain strong relationships with franchise owners and other stakeholders.

Foster a positive and collaborative franchise community.

• Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

• Minimum of 3-5 years of experience in franchise management or a similar role.

Strong understanding of the franchise business model and industry best practices.

• Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

• Strong organizational and time management skills.

A passion for helping others succeed and a positive attitude.

Job Type: Full-time

Pay: 15,

• 06 - 68,914.61 per month
  
  Schedule:
• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person