Financial Accounting
Accounting Journals
Allocations
Consolidations
Inter-company Processing
Period Close
Statistics
Multicurrency
Customer Accounts
Customer Configuration
Customer Contract Configuration (Fixed Fee, Usage Based, etc)
Billing/Revenue Recognition Schedules
Invoice/Deferred Revenue Accounting
Creating Customer Invoices/Consolidating Invoices
Managing Customer Payments
Project Billing
Billable Project Definition
Rate Sheets/Rate Rules
Project Resourcing
Project Billing Transactions
Consolidated Billing for Multiple Projects
Percent Complete Revenue Recognition
Primary responsibilities of this role include delivering various services to Workday Success Plans customers.
To be successful, this requires:
Conducting research to ensure understanding of customer questions and related Workday concepts.
Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips tricks.
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicating responses and value to customers.
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
Keeping up to date with industry practices and the ability to engage with our customers on those topics.
Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
Provide one-on-one customer configuration designs
Deployments including full deployment of Workday features
Ability to travel up to 20%
Basic Qualifications
2+ years of experience working with Workday Financials
Workday Certification in Record to Report or Contracts to Cash
2+ years of software consulting experience
3 years of experience with Workday deployments or financials systems, including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards
Other Qualifications
Ability to gain a thorough understanding of Workday concepts as new features are released
Ability to distill complex concepts into understandable presentations for our customers
Ability to multitask and work on multiple engagements and deliverables simultaneously
Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
Excellent verbal and written communication skills in English
Bachelor s degree or relevant work experience required. Advanced degree preferred
