Global consolidation ensuring one single point of contact. Consistency and expertise across multiple settlement systems
Key contact liaising with all regions (EMEIA/APAC/NORAM)
Managing complex transaction fee uplift reconciliation; includes data migration, reporting functionality, invoices per country. Timely processing of the quarterly reconciliation by individual country
Client facing support on a quarterly call to review the trends, anomalies, questions, adjustments. Potential trending & visualization globally.
Fully support direct line to Financial department avoiding middle man experience. Utilizing a lower cost market to assist with overall global new structure financials
Act as primary point of contact for the assigned client portfolio whilst partnering with all key SMEs across multiple countries and regions .Prepare periodic reporting on overall cost of travel program. Partner with senior leadership to define the strategy for Billing and Settlements.
Ensure contractual terms are adhered to, such as transaction fee charged is in line with contract. Ad-hoc support on client query and audit requirement.