field technician

Position Overview:

As a Field Technician, you will provide hardware/software/structure cabling technical service and support, installation, configuration, and problem resolution in a PC/network/infrastructure environment.You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance.On a daily basisyou will travel to customer locations within a region, so a flexible work schedule is a must.

Key Responsibilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Field Services Technician is primarily responsible for:

Install,configureand support new hardware and software infrastructure.

Ensure that hardware and software systems are maintained.

Provide technical support to users with very different levels of IT knowledge and competence.

Act as the liaison betweeninfrastructureteam and the customer

Travel to customer locations and possess a flexible work schedule, this will require overnight stays.

Will be responsible for operatingcompanyvehicle.

Other duties as assigned.

We are seeking candidates with the following experience and skills:

High School diploma or equivalentAssociate's Degreepreferred and at least 2 years experience with PC systems, related peripherals, structure cabling, and common software programs and Operating Systems.

Familiarity with standard Windows O/S and Office suites.

Ability tothoroughly and accurately perform inventory and asset recording and complete paperworkas required by customer, including vendor warranties.

Ability to perform final configuration tasks on customerpremise.

2+ years experience with desktop hardware.

2+ years experience with structure cabling.

Excellent customer service and communication skills.

The ability and willingness to travel (including a weekend departure, traveling during off-hours, and frequent overnight stays).

Valid driver's license.

Ability to lift 50 lbs.