Field Sales Training Manager

Department: Sales

Location: Gurugram primarily though the position may entail travel to other branches.

Job Summary:

The Sales Training Manager is responsible for designing, delivering, and managing training programs to enhance the sales skills, and process knowledge of Sales Managers (SMs) operating in the field. This role involves extensive fieldwork to provide hands-on coaching and support for SMs, ensuring they meet performance targets and deliver exceptional customer service.

Key Responsibilities:

1.Training Program Development:

- Design and develop comprehensive training programs for Sales Field Force.

- Create modules focusing on Product knowledge, Sales Process knowledge and Sales techniques.

2.Field Coaching:

- Conduct site-visits with SMs.

- Provide on-the-job coaching and support to enhance their sales skills and address specific challenges.

3.Product and Process Knowledge Enhancement:

- Ensure SMs have in-depth knowledge of products and offerings.

- Conduct regular sessions to update SMs on new products and industry trends.

4.Sales Skills and Techniques:

- Train SMs on effective sales techniques, objection handling, and closing strategies.

- Provide continuous feedback to improve individual and team performance.

5.Performance Monitoring:

- Track and analyze individual sales performance to identify areas for improvement.

- Implement targeted training interventions to facilitate sales closures by SMs as also the new joiners against their respective sales targets.

- Adjust training strategies based on feedback and performance metrics.

6.Collaboration with Stakeholders:

- Work closely with sales managers, marketing teams, and other stakeholders to align training with business goals.

- Gather feedback from the field to improve training effectiveness.

*Qualifications:*

- Bachelor's degree in Business or a related field.

- More than eight years of experience in sales training, preferably in the real estate or related industry.

- Proven track record of successful field sales or sales training.

- Excellent communication and interpersonal skills.

- Ability to travel extensively for fieldwork.