Field Sales & Service Engineer

Role:FIELD SALES AND SERVICE ENGINEER

Location:Ahmedabad

Experience:0 5 Years

Area of coverage: All Western States

Job Description:

Field Engineer Job Description Template

We are searching for a handy and seasoned field engineer to work on-site, directing on-site functions, and enhancing efficiency and customer service. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, diagnosing problems, and complying with laws and regulations.

The ideal candidate for this role should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The exceptional field engineer should diagnose and resolve problems, improve efficiency, mitigate risk, encourage business growth, and enhance and sustain relations with customers.

Field Engineer Responsibilities - Service

Conducting site visits, monitoring schedules, and supervising technicians.

Running field operations, offering technical support, and troubleshooting on-site issues.

always Ensuring on-site efficiency and safety.

Estimating costs, approving project designs, and preparing contracts.

Analyzing data, monitoring expenditure, and drafting progress reports.

Overseeing equipment testing, maintenance, installation, and planning.

Mitigating risk, ensuring compliance, and evaluating environmental impact.

Directing staff, contractors, engineers, and other on-site personnel.

Meeting with clients and stakeholders.

Drafting and submitting reports to superiors and other key individuals.

Field Engineer Responsibilities - Sales

Plan and achieve the sales target and fulfill business goals including revenue and market share targets.

Manage and monitor all sales leads from enquiry to closure to meet sales objectives.

Schedule demonstrations for prospective customers.

Maintain a healthy sales pipeline.

Plan and strategize medium- and long-term goals to increase sales.

Maintain healthy relationship with customers (Institutional, OEM & aftermarket).

Possess extensive knowledge of sales principles and practices.

Should have strong skill in understanding the progress of enquiries and projecting revenue.

Field Engineer Requirements

A bachelor's degree / diploma in engineering relevant to our industry.

At least 2 years of experience in a field-related role.

Excellent problem-solving skills backed by solid technical knowledge.

A versatile and service-oriented mindset.

Good understanding of safety guidelines.

Great communication skills.

Technically savvy and computer literate.

Strong multitasking abilities.

Analytical and critical thinking skills.

Ability to work under pressure and complete tasks in a timely manner.

Roles and Responsibilities

Knowledge to solve problems related to electronic equipment,

Installation and commissioning of Garage

Responsible for meeting daily service repair at client place

Strong knowledge of computer hardware

Maintenance, Troubleshooting & servicing at customer place.

Compatible with 24x7 work environment.

Attending Service Calls received in the region like installation, Preventive maintenance visit, Breakdown, Repair & maintenance.

Collecting appreciation letter and closing the activity in Service Software

After Sales Service & Repair

Job description

1.Provide prompt & efficient service to customers for tools & garage equipment and vehicle testing equipment.

2.Efficiently demonstrate the operations of tools & garage equipment and vehicle testing equipment to Customer and their operators.

3.Installation of tools & garage equipment and vehicle testing equipment to be effectively done to avoid break downs due to improper installations. 100% Traveling

Required Candidate profile:

Strong technical skills

Commercial awareness

Traveling 100%

Education:

B.Tech / B.E. in Electronics/Telecommunication, Electrical, Automobiles, Mechanical (or)

Diploma in Electrical, Electronics/Telecommunication, Automobiles, Mechanical

Perks and Benefits:

Salary + Incentives

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