Shift Timings:
- 8 am to 5 pm EST ( 6:30 pm to 3:30 am IST)
Roles and Responsibilities
- Weekly Contingent reports with follow up on progress, escalation to Manager
- Audits reports with follow up to Team Lead
- Sending all Wednesday email updates to field on status of their onboarding
- Sending Unresponsive emails to field regarding the action needed
- Out of office coverage on placements that have been started
- Onboarding send Estaff and Welcome letter on specific accounts
- I9 EAD expiration document follow up with field and talent
- I9 Everify weekly report and follow up as needed
- RITS process weekly notification to field with confirmation of start date
- RITS onboarding weekly
- FCRA reporting and processing
- All other duties as assigned by Manager
Key Skills Required
- Comfortable working in multiple systems
- Strong Communication Skills
- Attention to detail
- Ability to respond to customer needs with speed and accuracy
- Willingness and eager to learn
- Demonstrates Adaptability - Learning Randstad Pace
- Connect the dots and understand dependencies
- Acts with a sense of urgency
- Openly receives feedback
- Ability to multitask and prioritize work
- Accountable for personal results and teamwork
- Adherence to deadlines
- Focus on accuracy
- Speak, Understand and communicate fluently in English.
Education & Qualifications (Required and Preferred):
- Bachelor's degree in Accounting
- 4 years of experience in working with back office talent onboarding for US, Proficient with Google Suite - mail, calendaring, sheets, docs and shared drives
