Company Description
Laptop & Desktop Support Engineer for Acer.
Role Description
This is a full-time on-site role as a Field Engineer at Laptop India Corporation located in Mumbai. As a Field Engineer, you will be responsible for providing technical support and assistance to customers in resolving hardware and software issues related to laptops. This includes diagnosing and troubleshooting problems, performing repairs and maintenance, and providing customer training and support. You will also collaborate with other team members to ensure timely and effective huh
resolutions.
Qualifications
- Proven experience as a Field Engineer or similar role
- Strong knowledge of laptop hardware and software components
- Proficiency in troubleshooting and resolving technical issues
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer-focused with a professional and positive attitude
- Flexibility to work in different locations and handle multiple tasks
- Degree in Computer Science, Information Technology, or a related field
- Industry certifications (e.g., A+ certification
