Qualifications and Skills
- Proven experience as a Retail Store Manager
- Excellent knowledge of retail operations and customer service principles
- Strong leadership and team management skills
- Ability to effectively communicate and build relationships with customers and staff
- Knowledge of merchandising techniques and inventory management
- Proficient in using POS systems and other retail software
- Ability to analyze sales data and make informed decisions
- Attention to detail and problem-solving skills
- Ability to work in a fast-paced and dynamic retail environment
- Bachelor's degree in business administration or a related field is preferred
Roles and Responsibilities
- Oversee and manage the daily operations of the retail store
- Ensure the store is clean, organized, and visually appealing
- Provide excellent customer service and address customer queries and complaints
- Maximize sales by implementing effective merchandising and promotional strategies
- Manage inventory levels and ensure stock availability
- Motivate and supervise a team of store staff, ensuring they are well-trained and meet sales targets
- Monitor customer feedback and make necessary improvements to enhance the shopping experience
- Conduct regular performance evaluations and provide constructive feedback to the team
- Ensure compliance with company policies, procedures, and safety standards
- Handle cash management and perform cash reconciliations
- Generate sales reports and analyze data to identify trends and opportunities
