A retail sales manager is responsible for the day-to-day operations of a retail store, including sales, customer service, and team management. Their responsibilities include:
- Driving sales: Setting sales goals, monitoring performance, and implementing strategies to increase sales
Managing a team: Motivating and leading sales associates, and ensuring the team is efficient- Improving customer satisfaction: Creating strategies to enhance customer satisfaction and loyalty
Maintaining the store's reputation: Ensuring the store is safe and clean, and that it complies with legal requirements
- Analyzing data: Analyzing sales figures and trends to forecast future sales and determine profitability
Developing marketing programs: Developing marketing programs and promotions to increase sales and introduce new products- Managing stock: Managing stock levels and making decisions about stock control
Dealing with customer queries: Dealing with customer queries and complaints
- Preparing promotional materials: Preparing promotional materials and displays
Retail sales managers often spend most of their time on the shop floor, supervising their staff and ensuring the needs of customers are being met.
Job Type: Full-time
Schedule:
Experience:
- total work: 3 years (Preferred)
Work Location: In person
