Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
Manage all assigned facilities to achieve the highest level KPI performance targets.
Evaluate all assigned facilities based on the established grading. As part of this program evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.
Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
Lead the facility team as a program manager or subject matter expert in one specialty discipline, i.e. Compliance, EH&S, Energy & Utility Cost, BDRP, etc.
Insure compliance with client portfolio wide initiatives and required local, state and federal laws and regulations, JLL audit and compliance requirements.
Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels.
Develop best practices and innovations to implement on account and share with JLL.
Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting PAM
