Work Dynamics
What This Job Involves
Key Responsibilities:
- To provide administrative support to the Facilities Management team .
- Oversee the maintenance, repair, and operation of building systems, including HVAC, electrical, plumbing, and security systems.
- Manage IT infrastructure and equipment, ensuring proper functioning and maintenance of servers, networks, and other technical assets.
- Develop and implement preventive maintenance programs to extend the life of assets and reduce downtime.
- Coordinate with vendors and service providers for facility-related services and equipment maintenance.
- Ensure compliance with health, safety, and environmental regulations.
- Manage facility-related budgets and control costs while maintaining quality standards.
- Supervise and train facilities staff as needed.
- Implement and maintain asset management systems and processes.
- Conduct regular facility inspections and risk assessments.
- Participate in facility planning and improvement projects.
- To ensure timely and accurate completion FM reports.
- Oversee the Helpdesk work process which include closure & TT.
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
- Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required
- Oversee the Housekeeping Services.
- Overall coordination with all service providing vendors.
- Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
- Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.
Operational Risk Management
- Update and implement Emergency Response plan; drills etc as required
- After office hours Facilities assistance response
- Operational Audits and Compliance.
- Escalation of Incidents/Problems
Performance objectives
- Meet or exceed best practice in provision of services through contracts
- Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
- Effective management of the team.
- Overall client satisfaction by achieving SLA targets.
- Timely resolution of helpdesk complaints.
- Effective team coordination of direct and vendor staff for efficient service delivery
Key skills
- Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days.
- Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures.
- Well-groomed and presentable all the time.
- Good communication Skills
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
