To assist the Facilities Manager in the delivery of services to operate and maintain the property including technical, maintenance, procurement, assets & vendor management.
To ensure that the clients are provided with a high standard of service at all times.
To achieve excellence in preventive maintenance programs at site with highest standards and ensure energy conservation practices.
To provide comprehensive facility, critical environment management and technical services to the client, with a focus on continuous improvement.
To achieve financial and other KPIs established by Manager.
Delivery of services in accordance with the Client Management Agreement
Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers / service providers to the site.
Duties & Responsibilities
Be familiar with & operate to the Scope of Work as defined in the Master Agreement. Responsible for delivery of services in accordance with client SLA
Achieve key performance indicators and service level agreement targets
Understand the operational & technical requirements of the site and ensure that current service agreement is maintained to provide necessary supplies and services.
Responsible for site facilities operation (including Cleanroom operation). Key contact for technical issue for FM at the site
Establish Engineering and Operational procedures and roll out for site staff
Implement the energy management programs to reduce the cost on utilities
Initiate planning of critical environment procedure
Initiate a system to measure the quality of performance on a quarterly basis
Initiate and maintain preventive maintenance program
Responsible for early involvement in facilities operation and provide advisory service during site inspection and project development
Solution provision for minor projects and coordinating with contractors/vendors from initiation to completion Manage the M&E scope of the projects to ensure the quality and deliverables within the stipulated time
Plan and take responsibility for smooth operations of all mechanical, electrical, plumbing installations and civil works pertaining to the facility - Building and Manufacturing Facilities
24/7 emergency call support and site attendance as required
Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings
Continuous optimisation of processes, tools and documentation
Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment (CEM)
Ensure proper engineering documentation and adherence to the established change management controls for all sites
Protect the health & safety of staff and others by adhering to and developing guidelines and strategies
Ensure compliance with all government regulations, statutory regulations on fire, health and safety standards
Ensure compliance with the company's programs and audit programs and participate in engineering community initiatives
Adhere to the company's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies
Managing all contract vendors to carry out technical audits / maintenance for all installation as scheduled. Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
Participates in client-initiated EHS, BCP and ERT programs
Provide monthly operation and maintenance report to client
Deliver and drive - Green initiative / Energy saving / Improvement projects and program.
Ad-hoc support as required
Key Performance Measures
Meet and support Account KPI / SLA targets
Reporting (as assigned) is accurate and delivered on time
End-user satisfaction surveys are at a high level
Compliance with JLL standards, processes, and audit requirements for service lines under responsibility
Employee Specifications
Key Competencies
Sound interpersonal skills to manage diverse range of service providers and Client representatives
Sound written and oral communication skills
Demonstrated ability to manage multiple and complex operational matters on a daily basis
Working knowledge of EHS and BCA Regulations
Proven capacity to understand and interpret commercial contracts
Capacity to deal with ambiguity and address complex problems
Core technical, engineering or building management skills
Sound computer skills in Microsoft Office
Requirements
Minimum engineering degree and familiar with industrial /manufacturing & cleanroom environment.
Preferably 1 to 3 years in semiconductor industry.
Fresh graduates will be considered for the position of Assistant Engineer.
Team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Pleasant disposition and must be able to interact with client.
Good command in spoken and written English
Has experience working in semiconductor / manufacturing environment or cleanroom environment
Leadership
Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
Provide services to the account's cultural and company requirements.
Work towards objectives unsupervised.
Be willing to assist & mentor colleagues.
Personal Effectiveness
Provide an effective contribution to the team's delivery.
Contributes via regular feedback, to the overall performance of the delivery team.
Works towards individual targets, monitor and manages individual performance.
Decision Making
Be able to make difficult decisions and resolve problems or improve operations.
Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle
Relationship Building
Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Gains respects of superiors, subordinates, peers and clients
Communication
Listens effectively and communicate through actions and example. Has strong written and oral communication skills.
Regular reporting of the work accomplished and upcoming work
