In this Role you will be Responsible For
- Perform unwrapping of the shareholder details or the entities involved in the company
- Conduct investigations, collect data, compile documentation and evidence, maintain accurate and detailed notes, Ensure accurate and timely completion of reporting to clients
- Ensures accurate and timely completion of transactions to meet or exceed client SLAs
- Identify and resolve both regular and non-routine problems or escalate to Team Leader/Line Manager/Unit Head
- Observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities
- Uses established tools and procedures to solve task-related problems:
- Fact finding
- Information search and gathering
- Verifying data
- Compilation
- Recognizes when there is insufficient information and brings problems to the attention of TL/Manager.
- Monitors and tracks resolution of issues. Requirements for this role include:
- 0-18 months of relevant experience.
- Basic understanding of the KYC/CDD domain
- Ability to understand moderately complex transactions
- Ability to understand and interpret source documents
- Detail-oriented; ability to organize and multi-task. Ability to make decisions.
- Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
