Expert - EUC Imaging

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Expert EUC Imaging Specialist in our dynamic IT department we're looking for

Your future role

Take on a new challenge and apply your in-depth knowledge of Windows 11/10 Autopilot & SOE services in a new cutting-edge field. You'll work alongside innovative, solution-driven teammates.

You'll be instrumental in shaping the deployment strategies for our EUC imaging, ensuring functional requirements are met. Day-to-day, you'll work closely with teams across the business (IT, Engineering, Customer Service), managing Apple Mac device enrolment and updates, and much more.

You'll specifically take care of reviewing and updating Alstom Images, but also contribute to new SOE builds/migration and upgrades.

We'll look to you for:

• Designing and deploying Microsoft Windows OS, Intune, SCCM/MECM, Autopilot, and MAC OS

• Managing release processes for new hardware, OS, BIOS, drivers, and firmware

• Supporting the development and verification of test methods for Autopilot & SOE images

• Developing detailed test procedures and minimizing risk within test plan constraints

• Monitoring SNOW ticket queues and resolving complex technical issues

• Deploying SCCM with co-management and supporting cloud-based endpoint management workloads

• Creating technical documentation and reports for workplace services

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Science, or Technology

• Overall 9+years of work experience or understanding of Autopilot & SOE/Imaging, Intune, OS Migrations, and MAC device management

• Knowledge of Microsoft operating systems, particularly Windows 11 and Windows 10

• Familiarity with ITIL processes and frameworks

• A certification in relevant technologies is advantageous

• Excellent communication and vendor management skills

• Ability to adapt to change and manage competing priorities

Things you'll enjoy

Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with cutting-edge technology in EUC imaging

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative IT projects

• Utilise our flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership and advanced technical roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.