internal
JobTitle Senior Contract Delivery Coordinator
Location Hyderabad, India
Job model WFO
For a dsm-firmenich employee, Employee Services (Part of the dsm-firmenich Group Enterprise Services) are available to everyone to help you throughout your working career at dsm-firmenich and provide a central point of contact for Payroll services, Workforce administration services, Compensation and benefits including global mobility services, Services for learning programs, e-learning and our learning management system, Recruitment and onboarding, Talent management and support services.
Within Employee Services (GES HR), the Contract Management function is responsible for managing the larger and more complex outsourcing, service, and (IT)implementation contracts. Provides legal and commercial support and solutions. And act as contract expert and trusted advisor to enable the utilization international and commercial contracts and subcontracts in accordance with company policies and procedures, applicable laws, and customer requirements. The Senior Contract Delivery Coordinator will report directly into the Global HR Contract Manager.
Key Responsibilities
- Support and ensure value realization from running contracts, advise on operational issues, under-performance, and incidents. Perform/request/assess/document and follow up on Root Cause Analysis. Employee Services and its contract landscape encompass a global footprint.
- Work with Regional Service Delivery Management to update/create contract KPI consolidation and reporting.
- Manage and communicate the Contract year calendar in collaboration with stakeholders. Map local contracts (owners), landscape, owners, priority assessment, training needs.
- Support implementation contract governance, (Performance management, issue &incident processes, improvement planning, financials, etc.) Change Control Board governance and quality monitoring (budgets and recurring cost impact)
- Financial queries follow-up/streamlining. Support in preparations commercial negotiations. (analysis, scenario building, background, alternatives)
- Assist in Risk Assessments, Business Impact, Privacy. Maintain and provide analysis/follow-up on Supplier. Global Framework agreements, SLA's and local service agreements underpin the delivery of services, systems, and collaboration across regions.
- Analytical and Commercial Skills: Strong analytical abilities with a focus on contract management, assessing contract performance, and delivering commercial insights.
- Procurement & Negotiation Experience: Proven experience in procurement, conducting negotiations, and managing post-contract activities with suppliers.
- Data Analysis Skills: Proficient in analysing data, with hands-on experience in Vendor Management Systems (VMS); familiarity with VM tools is a plus.
- Operational Management: Capable of tracking and evaluating supplier performance.
- Individual Contributor: Ability to work independently, with a successful track record of engaging and managing internal and external stakeholders.
- Position requires close coordination with the customer facing Service Delivery and Domain leads, the Global Enterprise Services, Finance & Control, Procurement and Legal
We bring
- An open, trusted, and flexible work environment that empowers people to take accountability for their work and own the outcome.
- A space to grow by encouraging and supporting curiosity and an open mindset.
- A culture that prioritizes safety and well-being, both physically and mentally.
- Barrier-free communities within our organization where every employee is equally valued and respected regardless of their background, beliefs, or identity.
- A firm belief that working together with our stakeholders and suppliers is the key to achieving great things.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
You bring
- Bachelor/Master degree, preferably in Procurement, Business Administration, Law, or other relevant experience with HR outsourcing, services, and transformation.
- Preferably 2-5 years of experience in contracting/HR services/procurement in an international organization.
- Good hands-on knowledge in regional HR general operation, local laws, and regulations. Experience with HRIS providers, (global) Payroll, Recruitment Process Outsourcing, Contingent Labour would be advantageous.
- Excellent communication skills can engage with all levels in the organization (also cross functions). Excellent interpersonal and customer and business relations skills to leverage and orchestrate diverse stakeholders with adequate sense of urgency, share insights with colleagues.
- Experience in the field SLA and KPI management. Excellent negotiation skills and confident in dealing with conflicting interests of the various stakeholders and vendors.
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there's a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
The application process
Interested in this position Please apply online by uploading your resume in English via our career portal. For further information, please contact Sailaja Karra, Talent Acquisition Team ([Confidential Information])
About Dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a SwissDutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.
www.dsm-firmenich.com
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.
