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. Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited . Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks . Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages required including English, German, Mandarin and Arabic . Admin ranging from adjusting customer accounts through to sending mass customer communications
Date Posted: 14/10/2024
Job ID: 96241609
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.