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EXL IT service management

Executives

Early Applicant
  • 4 days ago
  • Be among the first 50 applicants
Exp: 4-5 Years

ITES/BPO/Call Center

(estd)

Job Description

Job Description


Position Title, Responsibility Level -Executive - MIS

Function

Recruitment - MIS

Reports to

AM/LAM

Permanent/ Temporary

Permanent

Span of Control

Location

Noida


Basic Function

MIS provides its stakeholders with regular timely and accurate updates, statistical analysis and management reporting. Negotiates with vendors, Empanelling vendors and getting information/ updates from the various vendors. Helping in Recruitment vendor payment settlement and account reconciliation, maintaining Recruitment material inventory, end to end requisition management and coordination with various stakeholders within origination. Publishing regular dashboards other important data.


Essential Functions

  • Dashboard reporting
  • Maintenance of the master database
  • Manage and deliver timely and reliable information in accordance with agreed plans and schedules, including reports from across all corporate systems
  • To work proactively with colleagues across the team taking the initiative to resolve issues
  • Develop and implement an internal audit process which regularly monitors the accuracy and hygiene of the learner and course data, and which reports regularly to senior managers

Commercial Management

  • Vendor Management
    1. Coordinating with the vendor for one or more information:
    2. Vendor empanelment along with closure of NDAs and contracts:
    3. Raising requisitions and getting purchase orders created through commercial:
    4. Accruing the cost in respective months:
    5. Ensuring that proper payment procedures are followed and payments to the vendor are released on time:
  • Creation of reports and trackers on weekly, monthly and yearly basis (like budget, expenditure, training trackers, etc.)
  • Overall governance of rules and regulations within the team

Primary Internal Interactions

Frontline, BGC and Leadership team

Reporting manager

Finance, Commercial and Procurement department


Primary External Interactions

Vendors

Organizational Relationships

Reports To : Supervises :


Skills

Technical Skills

  • MS Office

Process Specific Skills

  • Good understanding and experience of MIS Experience working in a fast paced, results oriented, dynamic environment
  • Focus on quality and compliance
  • Detail orientation
  • Ability to follow up rigorously

Soft Skills (Desired)

  • Good communication skills
  • Great interpersonal relationship
  • Customer service mentality
  • Strong team player
    Strong sense of ownership and accountability
  • Self-starter


Education Requirements

Min. Bachelor's degree


Work Experience Requirements

4-5 yrs. min of relevant experience.


Annexures:


Acknowledgement(acknowledge that the information contained in this document is factual and complete)

___________________________________ ___________________________________________ ____________________________

Candidate Supervisor/Manager Date

More Info

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Date Posted: 21/11/2024

Job ID: 101104819

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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