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EXL IT service management

Executives

EXL IT service management
Early Applicant
  • 9 days ago
  • Be among the first 50 applicants
Exp: 1-2 Years
Noida, India(estd)

ITES/BPO/Call Center

(estd)
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Job Description

  • Has to do B2B collections & dispute resolution.
  • Contact customers for payment through phone & email and adhere to collections strategy
  • Analyze AR aging reports, prioritizing customer accounts and take necessary actions to expedite resolution
  • Respond to inquiries from customers or internal stakeholders regarding account reconciliations.
  • To acquire new process knowledge and operate as a domain knowledge expert maintain exceptional cases database and process updates
  • To work on process improvements and instigate sharing of best practices across the team.
  • Ensure adherence to Company Policies and Procedures

More Info

Industry:ITES/BPO/Call Center

Function:finance

Job Type:Permanent Job

Skills Required

Collections
Dispute Resolution
Process Improvements

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Date Posted: 20/11/2024

Job ID: 100943667

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About Company

EXL IT service management
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At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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Last Updated: 29-11-2024 04:10:51 PM
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