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EXL IT service management

Executives

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 0-2 Years

ITES/BPO/Call Center

(estd)

Job Description

  • Ensure monthly and incremental fees are billed to the client
  • Project manage Client Accruals/Year-End Billing
  • Act as point of contact for all Regional Finance Director questions
  • Follow up with clients to ensure timely client payments
  • Work with clients to confirm check remittance details for Accounting as necessary
  • Work with SBUs to help solve cash application issues for intercompany transfers as necessary
  • Review monthly reports posted by Media Reconciliation Supervisors to track overall progress of discrepancies by client
  • For new clients, manage new client set-up with Regional Finance Director

Provide quality customer service via processing.

. nsure that the process transactions are processed as per Desktop procedures

. Ensure that the assigned targets in accordance with SLA and any internal standard are met

. Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards.

. Ensure adherence to established attendance schedules

Ensure adherence to Company Policies and Procedures

More Info

Industry:ITES/BPO/Call Center

Function:Finance

Job Type:Permanent Job

Skills Required

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Date Posted: 17/10/2024

Job ID: 96698563

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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Last Updated: 27-11-2024 08:11:07 PM