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ITES/BPO/Call Center
Responsible for reading & interpreting client contracts and creating client financial profiles in Billing tool in accordance with the contractual clauses. Profile also includes managing customer queries and preparation of process related MIS apart from ensuring compliance to process SLAs and effective team work. |
Date Posted: 23/10/2024
Job ID: 97642683
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.