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Basic Function
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phone call.
Qualifying criteria
. Resources with voice experience in Travel process who qualify with B1-6 & above on CEF assessment can be showcased to the Operations Team
. Should not have a gap of more than 6 months from last employment
Education requirement
. Graduation
Work experience requirement
. Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) if candidate has travel background
. GDS as well as travel booking on GDS experience preferred
. Flexible with rotational shift timings
. Goodcommunication skills
. Knowledge of MS-Excel
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Date Posted: 18/10/2024
Job ID: 96811115
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
