Basic Function
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones.
Qualifying criteria
- Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team
- Candidate shall have an experience of at least 1 year in travel industry.
- Should not have a gap of more than 6 months from last employment.
Education requirement
Work experience requirement
- Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) if candidate has travel background
- GDS as well as travel booking on GDS experience preferred
- Flexible with rotational shift timings
- Good communication skills
- Knowledge of MS-Excel