Are you passionate about orchestrating seamless travel experiences
Enthusiastic about delivering exceptional travel experiences
If so, we have an exciting opportunity for you!
We're seeking a talented Executive for Travel Operations to join our team!
Mail your resume to [Confidential Information]
Responsibilities
- Operations and Business Management related to:
- FIT (Free Independent Traveler): Domestic and International
- Group/MICE: Domestic and International
- Reservations: Flight, Railway, Bus, Accommodation, Activities and Experiences, Sightseeing, Transportation, Cruise, Charter etc.
- Documentation: Visa Processing, Passport Application, Immigration Assistance, Travel Insurance and Forex
- Handling GDS computer reservations programs like GALILEO and AMADEUS.
- Handling inbound digital, online and telephonic enquiries to mature the leads into productive business, providing best solution to the customer queries.
- Managing outbound digital and telephonic communication with prospective and existing clients in terms of relationship management.
- Consulting clients to understanding clients travel preferences, budgets, and special requirements.
- Creating customized travel itineraries, including flights/railways, accommodations, transportation, attractions and activities.
- Providing clients with detailed cost estimates and ensuring alignment with their budget.
- Handling all aspects of travel bookings, including flights, hotels, tours, sightseeing, and car rentals.
- Ensuring all reservations are accurately recorded and confirmed.
- Offering pre-travel information and assistance, such as visa requirements, travel insurance, and packing tips.
- Providing 24/7 assistance and support during travel for any issues or emergencies that may arise.
- Managing and overseeing the operations and related services to the customers before and during their travel.
Qualifications
Profiles with strong alignment towards Travel Operations Management with excellent verbal and written communication skills, thorough knowledge of computer, internet and social media skills are welcome to share their resume for the position.
