Job Description
Job Description
Executive/Sr Exec./Assistant Manager Sales & Service
Key Success Factors For An Individual
Passion and drive to excel
Hunger to learn and grow
Customer Orientation
What The Role Involves
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client's e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
Critical Skills Of a Suitable Candidate
Application of sales techniques
Active listening and understanding the business contexts of clients
Good Verbal and written communication
Ability to work independently