Aster Pharmacy (India) is looking for Executive.Customer Care IP & OP. to join our dynamic team and embark on a rewarding career journey
- Manage customer care operations to ensure high levels of patient satisfaction.
- Address patient inquiries and resolve issues promptly and effectively.
- Coordinate with internal teams to meet patient needs and expectations.
- Develop and implement customer care policies and procedures.
- Monitor and analyze patient feedback to identify areas for improvement.
- Prepare and present customer care reports to senior management.
- Provide training and support to customer care staff.
