Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. & should be capable enough to collect the overdue payments by visiting clients at the given address.
Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system.
Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities.
Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices.
Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships. Qualifications:
Graduate in any stream or a related field (preferred).
Young energetic freshers or experience in field collections (1-3 years).
Good communication and negotiation skills.
Proficiency and experience with collection software.
Ability to work independently and manage time effectively.
