Executive Assistant

Executive Assistant's Responsibilities and Accountabilities :

Area Details

Inbox and Diary Support Diary

Managing Leader's diary with a degree of autonomy in confirmation and scheduling of meetings and travel arrangements

Accepts and declines invites

Applies color coding to calendar

Manage complex and adios meeting coordination requirements

Travel Support

Arrange and co-ordinate complex and multi-destination travel and accommodation requirements using the preferred suppliers and the systems and processes in place and in short notice changes.

Creates logical itinerary based on Leaders availability.

Provides support with travel documentation and procedures including visas.

Communications

; document production and formatting; proof reading materials for consistency, grammar, and spelling

Communicates also unpopular opinions, does so with tact and in a tactical way, always following the goals and strategy of the company.

Seeks for Win-Win solutions. Encourages others to seek such solutions.

Actively communicates when noticing unachievable goals, proposes solutions leading to achieve them.

Client/EA Relationship

Develops relationships with executives clients and their Executive Support Associates.

Establishes network across home GU EA community

Drive customer service excellence - build relationships with Senior Executives and Senior Managers

Team Work

Work as a cooperative and collaborative member of a high performing team

Shares knowledge with team members, working collaboratively to deliver business results

Works in and across formal and informal teams developing trusting relationships and promotes the value of teamwork throughout the organisation

Supports Business Services and the wider ESS Community

Administration

Assists with miscellaneous complex administrative tasks, examples of which would include:

Locating and completing standard Accenture forms

Invoicing and accounts reconciliation support

Compiling and updating email distribution/ SharePoint lists

Time and expense reporting

Restaurant table booking

Office/meeting room bookings

Meeting and Event Planning

Takes brief and delivers full event management within budget (Bank Sadler)

Prepares agenda as directed by Leader

May provide on-site facilitation of event including taking notes.

Assist leader to find the right internal contact (onshore or offshore) or process as necessary (e.g., Event Planning, branding, copying)

Conference call/ VC bookings

Provides scheduling support and attends calls as required

Assists to provide technical resolutions

Document the work

Management tool

Capture and document details of all customer interactions in a work management tool (Service Now tool)

MS office

Must have strong knowledge

Outlook, Excel, Word, PowerPoint

• Create, Format, edit documents as required by leader and specified using the appropriate above tools