Skills:
Corporate Events, Event Planning, Customer Service, PPT,
- Work with clients to understand their event requirements and objectives, and develop customized event solutions to meet their needs
- Communicate with clients to ensure that all details of the event are clear and understood
- Plan and manage event logistics, including vendor selection, contract negotiation, budget management, and timeline development
- Oversee event setup and execution, ensuring that all details are executed as per the plan
- Manage event staff, including coordinating work schedules, ensuring proper training, and handling any issues that arise during the event
- Act as the primary point of contact for clients, responding promptly to inquiries and providing exceptional customer service
- Develop and maintain strong relationships with clients, anticipating their needs and ensuring that all requests are addressed in a timely and efficient manner
- Monitor event budgets and ensure that all expenses are within budget constraints
- Work closely with other members of the event management team to ensure successful event planning and execution
- Maintain accurate event records and client files
Qualifications
- Bachelor's degree in event management, hospitality, or related field
- Minimum of 5 years of experience in event management, with a strong background in client service
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and vendors
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
- Demonstrated ability to work independently and as part of a team, taking ownership of tasks and projects
- Ability to remain calm under pressure and handle multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office and event management software
This job description is intended to provide a general overview of the responsibilities and qualifications required for the Client Service Manager position in an events management company. Additional responsibilities may be assigned as necessary to meet business needs.
