Job SummaryThis is an exciting role for a young energetic go getter who loves to lead and take responsibility for identing, curating and managing exciting kids events. We are a very customer (both child and parent) focused company and we look for people who are customer centric. As the Program Manager your primary focus is parent and child engagement and maintaining the quality of the classes with accurate documentation.
- Responsibilities and Duties
Ideate, curate and execute exciting kids events and activities on an weekly basis including Birthday parties, pyjama parties, Parents night out, kids theatre/music/dance/show events, field trips, skill thrill events etc.
Engage with parents and children both new and existing via phone call, emails and personal interaction. Own and manage existing customer relationship.
Lead the team of instructors to teach the best classes as per the curriculum
Maintain the class quality as per the little gym standards and curriculum
Conduct quality checks for the classes
Lead and participate in marketing and promotional activities to generate leads
Responsible for centre operation to ensure a safe, clean and child friendly environment
Maintain all documents and prepare reports as required
Experience in managing and executing kids events/activities including customer relationship management
Proficiency and fluency in English. Knowledge of MS Office and social media applications
Should be comfortable addressing big parents groups during events/classes etc. Fast learner and who loves to interact with people (very sociable)
Must be healthy and fit
Ability to build rapport and inspire others
Effective communication, with children as well as with parents
Organized, self-motivated multi-tasker with strong work ethic
High energy individuals who are happy and love to work with children
Individuals with a sports/yoga background will be a big plus
Strong sense of fulfilment Competitive compensation
- Comprehensive ongoing career training
Fun, high energy work environment- Excellent opportunity for career growth & advancement
Work days - Tuesday to Sunday (Work from Office only - Noida)
Timings - 10 am to 7 pm
Website thelittlegym.com
Job Type: Full-time
Pay: 20,- 00 - 25,000.00 per month
Benefits: - Health insurance
Schedule: Weekend availability
Supplemental Pay:
Work Location: In person
Expected Start Date: 10/10/2024