Escalation Executive

Role Description

This is a full-time on-site role for an Escalation Executive located in Bengaluru. The Escalation Executive will be responsible for handling customer escalations and ensuring timely resolutions. The role involves coordinating with various internal teams and stakeholders to address customer issues, providing excellent customer service, and maintaining accurate records of escalations and resolutions.

Salary: Upto 32k in hand

Location: Bangalore

Language mandatory: English and Hindi

Requirement: Must have experience in handling call escalations

Qualifications:

Strong problem-solving and conflict resolution skills

Excellent communication and interpersonal skills

Ability to work under pressure and meet deadlines

Attention to detail and strong organizational skills

Customer service experience

Knowledge of real estate industry and property management

Proficiency in MS Office and CRM software

Bachelor's degree in a relevant field

If interested kindly share your resume to

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