Establishing and expanding the ERP operations team at GCC India and help drive the collaboration, communication, and framework necessary to enable the delivery of seamless ERP operations for Solventum.
Working with the GCC Leader to align organizational goals and guiding principles of the ERP team with the overall mission of the GCC
Attracting, recruiting, retaining and empowering professionals across the sub-teams of ERP operations at GCC - ERP operations includes ERP Basis, Security as well as Support and Service for the strategic ERP ecosystem implemented at Solventum; Ensure focus on attracting and retaining talent within the GCC structure and the ERP operations team particularly and champion the importance of competency expertise and skill development as a driver of success and talent retention
Establishing and owning the KPI metrics for the services provided from the ERP Operations team and drive excellence, allowing for synergies to be leveraged across the ERP and GCC sub-teams and drive change to be more impactful and cohesive across the organization. Ability to establish, perform and analyze operations and manage the contributing parties to SLA achievements
Collaborating with Vendor Support services to provide production support for the ERP environments and participate in emergency incident resolution related to these products.
With Solventum being a LifeScience company, the position is required to ensure adherence to regulatory and compliance requirements for the delivered services
Establishing and Maintaining technical knowledge-base and documentation of SAP system components and architecture.
Overseeing the change processes within the SAP Landscape and the SAP Infrastructure according to accepted policy and procedures in a Healthcare validated systems environment.
Basic Qualifications:
5- 8 years of experience in supporting complex and large SAP S4 environments including HANA Databases
Minimum of 5 years of experience in establishing and managing an IT Service & Support Center for an SAP cloud based ecosystem
Minimum 5 years of Supervisory/Leadership experience
Bachelor s degree from an accredited university or college
Preferred Qualifications
Experience working with (or for) SAP, Certified Partners, Managed Services providers or System Integrators
Experience in a multi-national large company - preferably in Life Sciences
Working knowledge in Service Management, SAP Basis or Security technologies.
Excellent interpersonal, presentation, written and team collaboration skills.
