Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers and partners needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about locally and globally. Weve only begun reimaging the future for our people, our customers, and the world.
Lets create tomorrow together.
Solves highly complex business issues and problems with automated systems.
Responsibilities:
- Manages the development of software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities
- Manages mission critical process flows and solutions for business problems
- Performs complex configuration, setup, and updating of application, including table definitions and access control
- Manages validity of complex data entered into established tables, fields and system databases
- Designs extensions and tailored solutions required for aligning packaged applications for business scenarios
- Builds and produces complex reports using query and flexible reporting tools to meet the requirements of business management and staff
- Manages set up and user accesses
- Implements changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer
- Manages complex system upgrades including planning and scheduling, coordination and deploying
- Manages availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance
- Leads cross-functional linked teams to address business or systems issues
- Supports and enhances core Marketing IT applications, including Salesforce Pardot, Salesforce CRM and Adobe Experiece Manager
- Collaborates with other front-office IT teams (Sales, Channel, Customer Success & Services) to design and architect cross-functional IT business application solutions
Qualifications:
- Bachelor's Degree required. Advanced Degree preferred
- Must have exposure on Marketing Cloud Account Engagement application and MCAE.
- 7-12 years of experience
- Strong communication skills to effectively work with others
- Demonstrated ability to solve end user issues
- Advanced technical experience
- Ability to mentor team members
- Managing complex issues and applying root cause analysis
- Expert knowledge of applicable IT systems/applications
- Ability to implement new systems and tools
- Experience managing IT documentation processes
- Advanced analytical skills
- Advanced demonstration of project managing IT solutions
- Manages in a fast-paced, high growth, rapidly changing environment
- Demonstrated ability to identify and implement process improvements
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
