About Capillary:
Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.
Over 400 marquee brands across 30+ countries, including global conglomerates like Tata, Shell, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Landmark Group, trust Capillary to enable easy and seamless consumer experiences. With over 600 million consumers and 50000 stores on the platform, Capillary is Asia's leading SaaS Product Company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers lives easier, and experiences memorable. Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures. Capillary's tech stack is always at the forefront of cutting edge technologies that work at a humongous scale.
For more information, please check our website http://www.capillarytech.com/
About Our Offshore Delivery Center (ODC) in Mysore:
Capillary's ODC is a dedicated facility located in Mysore. The center is an upcoming dedicated capability hub set up to handle various aspects of business operations, such as software development, customer services and support, etc. Our ODC offers you a chance to be part of a global team that drives innovation, excellence, and growth, providing you exposure to our diverse clientele and projects.
Located in the quaint city of Mysore, At ODC we promise to provide you excellent professional growth with competitive salaries at the same time ensuring better quality of life with a lesser cost of living, away from the hustle and bustle of overpopulated tier 1 cities.
At our upcoming Offshore Delivery Center, your skills and passion will contribute to groundbreaking projects that shape the future. If you are ready to take on new challenges, work with global leaders, and make a significant impact, we want to hear from you! Apply now.
Capillary is seeking a solution architect for our ODC team who will be responsible for the technology strategy with global teams and enterprise customers. The Solutions Architect will be based offshore and will be responsible for creating and driving the technical strategy with cross-functional external and internal stakeholders.
You will partner with customers and several teams to craft highly scalable, flexible, and resilient solutions that provide solutions to solve customer business problems and accelerate the adoption of Capillary Products. As a trusted customer advocate, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Capillary products with enterprise customers. You will also need to be adept at interacting, communicating, and partnering with other teams within Capillary such as customer success, professional services, Sales, and Technology, as well as representing your team to executive management.
Key Responsibilities:
- A Solution Architect provides architecture leadership & subject matter expertise to client engagements focusing on complex & innovative products and reusable assets
- Prior to kicking off a project as part of a product life cycle, the solution architect develops solution plans intended to support business investment decisions which means they must hold the appropriate balance between costs, risks, and quality of the product
- The solution architect creates innovative and practical designs that account for the end-to-end technical solution of a system, in line with the business strategy and objectives and within the context of the technical environment.
- For that, you shall be working closely and continuously with the business/client to focus on meeting business/client requirements and incorporating broader aspects such as overall product costs/revenue, data privacy & sovereignty, business continuity, information security, integration with other systems, etc.
- You shall be a key in identifying, defining, and implementing reusable assets and standards. The solution architect is also responsible for adherence to these standards and consumption of reusable assets across products and portfolios
- You shall be ensuring relevant technical strategies, policies, standards, and practices are applied correctly across Technology programs/projects and products.
- You shall also contribute to the development of architecture governance structures, methodologies, and compliance activities
- You shall be working with vendors to assess vendor products, understand vendors delivery models and assist in implementing them at Capillary
- A solution architect can work across multiple projects with varied stakeholders. You shall set architectural direction, build consensus, mediate conflicts providing technical leadership and advisory services to the business.
- You shall anticipate needs and potential objections and help to create an environment that solicits positive contributions from all participants: Solution and Technical Architects, engineering teams, product managers, project managers, product analysts, test and project teams, Information Security, and Operations.
- You shall have excellent interpersonal communication and organizational skills that are required to operate as a leading member of global, distributed teams that deliver quality services and solutions.
- You shall also cultivate lasting relationships across the business, IT, and vendors/industry analysts to maintain insight into the broader enterprise as well as industry trends.
- You shall be recognizing industry technology trends and emerging technologies understanding how they apply to Capillary and can drive their adoption into our organization.
- You shall be evangelizing and encouraging the importance of technical quality, emerging technologies, sharing & experimentation across the org through mentoring, hackathons, communities, etc.
- You shall guide others in resolving complex issues in solution architecture and solves complex, escalated aspects of a project
Skills And Expertise
- Experience collaborating with the cross-functional team to drive projects and solutions with customer satisfaction, exceed customer expectations, create and execute business plans to accelerate the adoption of Capillary Products.
- 5+ years design/implementation/consulting experience of large-scale, enterprise applications
- 3+ years experience working with multinational customers
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Experience with cloud solutions, virtual platforms, software development experience, and operational management practices and frameworks
- Professional experience architecting/operating solutions built on SAAS product and cloud Platform
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems, and networking connectivity
- Large-scale systems integration involving public, private, and hybrid cloud platforms
- Technical degree required (Min BTech, BE - CSE / IT), Masters degree preferred
