Client Relationship Management: Develop and maintain strong, long-term relationships with enterprise clients
Understand their unique business needs and challenges
Account Planning: Create account plans and strategies for each enterprise client to maximize revenue, cross-sell or upsell additional products or services, and ensure client satisfaction
Needs Assessment: Work closely with clients to understand their goals and objectives
Identify opportunities where your company's products or services can add value and address their challenges
Customized Solutions: Collaborate with cross-functional teams, such as product development and support, to create customized solutions that meet the specific needs of enterprise clients
Contract Negotiation: Negotiate contract terms, pricing, and service level agreements with enterprise clients
Ensure agreements are beneficial for both parties
Sales Presentations: Deliver effective sales presentations and proposals to enterprise clients, showcasing the value of your company's products or services
Renewals: Monitor contract renewal dates and work to secure contract renewals
Address any client concerns and provide solutions to retain business
Cross-Selling and Upselling: Identify opportunities to cross-sell or upsell additional products or services to existing enterprise clients
Explore how your company's offerings can further benefit the client
Sales Forecasting: Maintain accurate records of client interactions and sales activities
Provide regular sales forecasts and reports to management
