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Startree

Enterprise Architect

Startree
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 2-4 Years
Delhi, Hyderabad / Secunderabad, Telangana, Bengaluru / Bangalore, Chennai, Kolkata, Mumbai, Pune, India
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Job Description

  • Ensure a smooth onboarding process for our customers, including architecture review and best practices for achieving success with our solution.
  • Accelerate our customers Time to Value by being the Technical Subject Matter Expert (SME)
  • Work closely with the Customer Success Manager to:
  • make sure our customers requirements are addressed
  • discover growth opportunities, threats, and other strategic situations within customer accounts
  • Partner with Customer Support and Engineering to help troubleshoot performance and configuration issues for StarTree customers
  • Build strong relationships internally by collaborating with Sales, Product & Engineering teams
  • Improve service offerings by documenting and championing field observations and solutions with Product & Engineering
  • Foster and maintain a strong culture of customer service and responsiveness
  • Identify and implement changes to methods, processes, systems, and technologies to improve customer time to value and satisfaction.
Qualifications
  • 2-4 years of experience in Pre/Post-Sales or Customer facing roles
  • Experience developing or using open-source data technologies
  • Experience with modern OLAP systems like Apache Pinot, Druid, and Clickhouse is a plus
  • Experience with big data technologies such as Spark, Hadoop and Presto / Trino is a plus
  • Strong understanding of, and hands-on experience with, OLAP, Analytics / SQL
  • Experience and/or strong understanding of streaming technologies such as Apache Kafka
  • Excellent communication, presentation, and demonstration skills, as well as a good understanding of the sales and post-sales processes
  • Strong problem solving and troubleshooting skills (system/application/network/JVM debugging)
  • Strong grasp of cloud infrastructure patterns and services in at least one of the three public clouds - Amazon AWS, Google Cloud, Microsoft Azure
  • Bonus points: Certification in Solutions Architecture in one or more of the three public clouds - Amazon AWS, Google Cloud, Microsoft Azure
  • Bonus points: Masters degree in Computer Science with a major in Data related field (Data Science, Data Engineering, or Data Analytics)

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Skills Required

OLAP
Big Data Technologies

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Date Posted: 12/07/2024

Job ID: 84413631

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