ENS-Technical Specialist Firewall

ENS-Technical Specialist Firewall

Job Title : Network Security Engineer

Location : Bengaluru / Gurgaon

Work Culture : Hybrid 3 days work from office ,2PM to 10 PM shift ,

• Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire)
• ZScaler Cloud Proxies
• F5 server load balancing and security technology (GTM/LTM/ASM/AFM)

Conduct yourself as a seasoned technical professional.

ENS stakeholder, delivering regional One team approach.

Responsible for operation excellence and taking appropriate ownership

Participate in and adhere to ENS engineering standards.

Responsible for resolving High Severity Incidents, providing technical support as required.

Monitor and manage ENS infrastructure and services, achieving OLAs and KPIs.

Work with suppliers and vendors to ensure all services meet expectation and SLA.

Provide Operational experience, helping further develop and elevate the ENS team.

Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective.

Ensure delivered solutions transition into supportable services via the ready for service framework.

Mentor and cross train ENS staff as required.

Your Skills and experience:

Degree holder in Computer Engineering, Telecommunications, or related disciplines.

Be considered as a network security expert, with deep subject matter expertise in a number of technologies and a broad understanding across network security and non-network technology.

Strong hands on experience of managing Network, Firewall and security products including but not limited:

o Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire)

o ZScaler Cloud Proxies

o F5 server load balancing and security technology (GTM/LTM/ASM/AFM)

Excellent understanding of network security architecture, design and support.

Excellent business scenes for a technical support environment.

Proven Service Management (ITIL) experience, specifically incident, problem and change management

Good analytical skill and able to solve complicated problem logically

Good command of spoken and written English

Good interpersonal skills, communication skills, project management skills and vendor management skills

Must be flexible in approach to work content and responsibilities.

Able to work under pressure within a busy environment and effectively multi-tasking

Must be a self-starter and able to work with a minimum of supervision.