Bitcoin Depot is seeking a EDD Analyst who will be responsible for an array of compliance activities, but will primarily be tasked to work effectively with multiple complex data sources and/or technical analytical tools/resources to identify potentially unusual, fraudulent, criminal or suspicious activity as defined by BSA / AML regulations and industry best practices for BSA / AML analysis. This person must be located in the Western Region, Pacific Standard Time Zone.
Summary:
The Enhanced Due Diligence (EDD) Analyst will be responsible for assisting the Compliance Officer with implementing and supporting the Companys regulatory compliance program including:
- Bank Secrecy Act (BSA);
- Anti-Money Laundering (AML);
- Office of Foreign Assets Control (OFAC) and sanctions;
- Anti-Bribery & Corruption (ABC) / Code of Ethics.
Responsibilities
The employee will be responsible for contacting high dollar value customers to facilitate that the customer s EDD reviews are completed. Outreach will be through email, text, and telephone; so excellent verbal and communication skills are a prerequisite. The employee will also be responsible for managing the EDD tracker to ensure that customer status is up-to-date and accurate. Tracking is completed via Excel so the ability to work effectively with multiple complex data sources and/or technical analytical tools/resources to manage workload including:
- Initiates and manages daily customer contact;
- Maintains organized and accurate record keeping with the ability to create understandable tracking for use by multiple parties;
- Facilitates EDD on customer accounts triggered by dollar value thresholds;
- Understands to escalate fraudulent or suspicious activity to investigations; and
- Complete quality control of EDD reviews, as needed
Other responsibilities to include:
- Works a staggered shift to include one weekend day to support EDD efforts; and
- Supports Compliance Team projects, as needed.
Required Qualifications
- Bachelor s degree in Business, Finance, or related field;
- Two or more years of Customer Service experience, preferably in a cryptocurrency environment;
- Excellent oral, written, critical thinking, problem solving and interpersonal skills;
- Ability to grasp complex processes quickly and be able to identify risks and compensating controls;
- Excellent problem solving abilities and results oriented; able to make decisions independently; and
- Excellent organization skills and attention to detail.
Preferred Qualifications
- Financial crimes related experience (e.g.; anti-money laundering, fraud, investigations / SARs, economic sanctions, anti-corruption and bribery);
- Demonstrated knowledge of laws, regulations, regulatory guidance, and rules impacting the financial services and crypto currency industries;
- Certified Anti-Money Laundering Specialist.
Benefits:
- 401K Matching
- Health benefits offered with a company contribution towards premiums
- Paid wellness membership
- Equity
- Paid time off & holidays
- Annual in-person team building events
- Virtual team building events
- Remote first environment
