XPO India Shared Services
GENERAL DESCRIPTION: This team is responsible for driving self-service and automation for access, provisioning, groups, and accounts, enhancing new functionality, and supporting the Saviynt platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned (please list 5-8 responsibilities along with the percentage of time associated with each).
Configuration and management of Saviynt Identity Management system components
Configuration of data mapping into Saviynt Identity Management systems to/from multiple forests
Provide transformational engineering services that will support a global domain consolidation
Accept escalations and complete service requests within the established SLAs and provide best practice recommendations.
EDUCATION/EXPERIENCE:
Minimum Required Education: Bachelor's degree in Computer Science, Engineering
Minimum Required Experience:
3 or more years of experience managing Saviynt environments
Excellent critical thinking skills
In-depth understanding of Microsoft Identity solutions including Azure AD Site component topology;
Expertise with engineering solutions that allow automated provisioning from HR systems
Experience in .Net and PowerShell scripting/development
Experience in SQL queries
Desirable Education/Experience:
Bachelor's degree in Computer Science, Engineering
Experience with Azure RMS, Azure Active Directory Connect, O365 Portal Administration
Experience with Role Based Access Solutions
Scripting and ETL experience using directory data
Experience with declarative provisioning and attribute flow rules
SuccessFactors experience
MCSE and/or Azure Exams 70-533/70-534
JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical Skills -
Identifies and resolves problems.
Demonstrates attention to detail
Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
Communication Skills
Presents organized and thorough information and data appropriate for the intended audience.
Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.
Utilizes a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
Time Management Skills -
Demonstrates follow-up skills.
Provides timely and professional support to all internal/external customers and vendors.
Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within the established time frame.
Other -
Self-motivated.
Team-oriented. Consult with Team members and management as needed to complete assigned responsibilities.
Works with minimal supervision.
Establishes and maintains effective, collaborative work relationships both internally and externally.
Maintains strict confidentiality.
Technical Competencies
Basic Computer Skills
Strong Fluency in Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
Quickly learns and achieves proficiency in new software applications as needed.
Other Technical / Computer Skills -
Thorough knowledge of internal company software applications applicable to position/business unit
Understands and is familiar with the most widely known and emerging tools, technologies, and social applications.
WORK ENVIRONMENT & PHYSICAL DEMANDS- The Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Workspace
Office/cubicle workspace with the moderate noise level.
Branch location
Hours of Work/Travel
Hours may cover early mornings, evenings, and weekends.
Local travel between branches is required occasionally
Physical Activity
Spends most of the day on phone, sitting, in meetings
Be A Part Of Something Big.
