Job Title : EndUser Account
Location : Mumbai, Bangalore, Pune
Experience : 5-12 years
Skills : EndUser Account Appsense
Job Description
- Good knowledge on ITIL Process.
- Required 6 to 11 years of experience.
- Good Knowledge on O365 Administration & implementation.
- General knowledge of user profile management (Citrix , Flex, Appsense,)
- Good expertise on Application packaging.
- Work with developers, application owners and subject matter experts to ensure successful automated installation of software.
- In depth knowledge and experience using software packaging tools, (e.g. InstallShield, Orca, App-V sequencer, Wise, Vbscript and powershell).
Personal Qualities :
- Excellent written and verbal communication skills
- Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadlines
Key Responsibilities :
- Configuring PowerBroker policies to support application elevation in a locked down environment
- Strong troubleshooting mind-set (e.g. parsing event log, Sysinternals, analyzing memory dumps)
- General knowledge of user profile management (Citrix , Flex, Appsense,)
- Good expertise on Application packaging using flexira adminstudio WISE package studio and Advance installer
- Expertise in Administrative support, Documentation Management and resolution of complex issues; demonstrate professionalism, attention to details and collaborative nature.
- Effectively manage time and maintain regular communication and pass updates to both customer and internal management.
