Employee Relations Senior Analyst

Job Title: Employee Relations Senior Analyst

Location: Hyderabad

Job Summary:

The Employee Relations Senior Analyst, part of the Employee Relations (ER) Center of Excellence in Hyderabad, is responsible for managing key employee relations activities, including investigations, progressive discipline, performance management, and termination procedures. This role involves close collaboration with business managers and the HR team to resolve employee issues, ensure compliance with company policies and legal requirements, and foster a positive work environment.

Key Responsibilities:

Conduct thorough investigations into employee complaints, gather evidence, interview involved parties, and prepare detailed reports.

Oversee and manage progressive discipline processes and termination procedures, ensuring consistent and fair application of company policies.

Provide expert recommendations to managers on appropriate actions, ensuring compliance with company policies and legal requirements.

Review and manage performance-related actions, including performance improvement plans, warnings, and attendance issues.

Manage assigned cases, track them to completion, engage key stakeholders, and maintain timely documentation of case records in the internal tool.

Offer guidance and counsel to managers and employees on employee relations issues, including performance management and disciplinary actions.

Identify trends in employee relations and conduct training sessions for HR teams and managers on policies, industry trends, and internal ER practices.

Maintain confidentiality and diplomacy in all communications, demonstrating strong interpersonal skills.

Provide timely and professional issue handling, ensuring effective communication with employees, managers, and stakeholders.

Proactively address employee relations issues and lead in resolving complex problems and projects.

Utilize analytical and critical thinking skills to identify root causes and develop effective solutions.

Ensure that employment practices, procedures, and decisions are fair, consistent, and unbiased.

Demonstrate a strong understanding of business priorities and the impact of employee relations on business outcomes.

Partner with legal counsel, HR Business Partners (HRBPs), and business leaders to address risks, impacts, and support business objectives.

Monitor and track the completion and quality of employee performance improvement plans.

Participate in corporate-wide HR projects and initiatives, assisting with rollout activities at the local level.

Typical Years of Experience:

Typically requires 5+ years of relevant experience.

Minimum Education and Certifications:

Undergraduate degree or equivalent combination of education and work experience in an Employee Relations, Generalist, or HR Business Partner role.

Skills:

Excellent coaching, influencing, conflict resolution, negotiation, facilitation, presentation, communication, process development, analysis, and problem-solving skills.

Experience in organizational development/redesign and building strong partnerships.

Strong change management and project management skills.

Working knowledge of employment law.

Strong verbal and written communication skills; fluency in the local language.

Strong multi-tasking skills.

Experience in conducting workplace investigations.

Ability to influence leaders at all levels.

Proven experience as a successful coach to leaders and employees.

Excellent analytical, reporting, and quantitative capabilities.

Experience supporting organizations with globally diverse cultures and geographically dispersed employee bases.

Some preference for those with experience in handling sexual harassment cases through ICC.

Physical Requirements/Working Conditions:

Ability to perform general office requirements.

Must be able to perform essential responsibilities with or without reasonable accommodations.

Occasional travel, including rare possibilities of overnight outstation trips, may be required based on official needs.