Job Description
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Backoffice Executive-Capture the details of the Bill of Lading in the system, Should have excellent communication skill in English and must have good proficiency in Email Writing skills. Should follow the instructions as mentioned in the Process Manual. Self-learning skills. Deliver the goals and targets as per defined KPI's. Follow the company policies and procedures under the guidelines aligned by supervisor and manager.Should have a minimum typing speed of 25 wpm with 90% accuracy. Basic computer Knowledge required. Ability of self-learning on live job. Eye for Detail. Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure. Chat Support- Candidate should have good communication skill, Should be good at customer services, Should have a typing speed of minimum 30 WPM, Should be flexible with WO and shifts, Experience in webchat will be preferred, Should be a multitasker, should be a team player and should have a knowledge of MS office
Qualifications
Graduate
Additional Information
Nigh Shifts/Rotational Shifts
