Employee

Job Description:

Role: Manager, Senior Manager - Special Projects & Digital Transformation
Grade: L3, L4
Reports to: Chief Manager / AVP / VP (SPDT)

This role acts an interface between Business / Operations and Technology team to drive system requirements for launching new products, fixing defects or taking up change request / new functionality. Role also encompasses to facilitate business/Operations implement technology solutions in a cost-effective way by driving structured project or program management. Interacting with stakeholders is one of the key responsibility for this role. Deliverables revolve around BRD, FSD reviews, Preparation & Approval of Business case, Perform / Getting UAT done, Facilitate implementation.

Key responsibilities & expectations:

.Understand business needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.

.Requirement gathering from Group Operations, Products and relevant business team which clearly state the business needs and align with business processes.

.Preparation of Business Requirement documents and test cases

.Translating business requirement into product/process/system specification.

.Liaison with other colleagues in IT to collectively fulfil the system delivery responsibilities on project, that have cross-functional inter-linkages

.Implementation of new releases and automation of existing applications

.Perform UAT and obtaining sign off from stakeholders for movement to Pre-Production and Production environments of relevant systems/applications

.Interface between Business and Technology vendors to drive the resolutions on new products, defects and change request or new functionality

.Good interpersonal and communication skills with ability to build productive relationships across the participants in the system

.Creating a process oriented culture by standardizing processes and documenting the same by way of standard operating procedures

.Regular update to stakeholder and senior management on projects

.Exposure to Product Management

.Skilled in Project & Program Management and Stakeholder Management

Experience: 4 to 8 years of total experience + Exposure to Technology, Process Excellence & Transformation projects

Education: Atleast Graduate, BE / B Tech / MBA / MS preferred