Position Summary: The Employee Experience Coordinator will play a crucial role in enhancing employee engagement and satisfaction within our organization. This individual will be responsible for managing timesheets, conducting employee well-being calls, and implementing initiatives that promote a positive workplace culture. The ideal candidate will possess exceptional people skills, a strong sense of empathy, and a genuine passion for supporting others.
Key Responsibilities
- Timesheet Management:
- Oversee the collection, verification, and submission of employee timesheets.
- Ensure accuracy in reporting and compliance with company policies.
- Collaborate with finance and project managers to address discrepancies.
- Employee Well-being Initiatives:
- Conduct regular well-being calls to check in on employees morale and work-life balance.
- Develop and implement programs that promote mental health, wellness, and work satisfaction.
- Act as a point of contact for employees seeking support or guidance on personal or professional issues.
- Employee Engagement:
- Foster a positive workplace culture through initiatives such as team-building activities, recognition programs, and feedback mechanisms.
- Organize and facilitate workshops, training, and social events to enhance employee relationships and collaboration.
- Collect and analyze employee feedback to identify areas for improvement.
- Conflict Resolution:
- Address employee concerns and grievances with sensitivity and professionalism.
- Facilitate open communication between management and employees to resolve conflicts effectively.
- Data Management:
- Maintain accurate employee records related to timesheets, well-being calls, and engagement initiatives.
- Prepare reports and presentations to communicate findings and recommendations to management.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- 2+ years of experience in HR or a related role, with a focus on employee engagement and support.
- Strong interpersonal and communication skills, with the ability to connect with individuals at all levels.
- Demonstrated empathy and understanding of employee needs and concerns.
- Proficient in HRIS systems and Microsoft Office Suite.
- Ability to handle sensitive information with confidentiality and discretion.