Job Title: E commerce Manager
Location: Kalher (Thane Bhiwandi Road)
Main Purpose of the Role: The Ecommerce Manager will play a pivotal role in overseeing the Ecommerce operations, with a specific focus on selling products on platforms like Amazon. The incumbent will be responsible for stock forecasting, product listings, team management, and strategic business growth.
Responsibilities
- Sales and Marketing Strategy: Develop and execute plans to enhance brand visibility, improve reviews, and boost ratings.
- Product Development Oversight: Manage the creation and improvement of product listings, focusing on product defect improvements and adherence to marketplace policies.
- Data Analysis and Reporting: Analyze data to reduce returns, enhance customer experience, and increase sales numbers.
- Stock Forecasting and Shipping Plans: Coordinate with overseas suppliers for timely stock replenishment and efficient shipping processes.
- Strategic Planning: Control costs, meet sales targets, and ensure budget adherence.
- Customer Experience Enhancement: Implement strategies to improve customer satisfaction and reduce returns by coordinating with customer care and production.
- Quality Control: Gather data to identify potential improvements and defects in products, coordinating with suppliers for quality enhancement.
- Process Optimization: Create and execute SOPs for major processes, ensuring effective implementation.
- Market Expansion Initiatives: Develop strategies to expand market presence, both online and offline, including geographical expansion and new product/category ranges.
- Leadership Skill Development and Team Management: Lead and develop a team of 6 members, promoting accountability and excellence.
Outcome Of Position
- Improved brand visibility and customer satisfaction.
- Enhanced sales numbers and reduced returns.
- Efficient stock forecasting and shipping processes.
- Expanded market presence and product/category range.
- Well-managed and motivated team.
Competencies
- 3-4 years of experience in the Ecommerce industry - Mandatory.
- Proficiency in using software like OMS Guru, Evanik, Unicommerce.
- Advanced Excel skills, including VLOOKUP.
- Familiarity with AI and ChatGPT.
- Basic knowledge of Photoshop and Coreldraw.
- Experience in inventory and warehouse management.
- Logical thinking, quick decision-making, and action-taking abilities.
Compensation
- Salary Range: 25k to 35k Max
- Mode of Work: Work from Office
- Driver's License: Not required
- Travel: Yes
Language Proficiency
Open Positions
Experience Level
Gender Preference
Industry Experience
- Ecommerce, especially with platforms like Amazon
