Ecommerce Manager

Specialization: Assistant Manager E-Commerce

Job description:

Key Responsibilities

Develop e-commerce sales strategies to meet revenue and growth targets.

Implement and utilize analytics to track sales trends and identify opportunities for growth.

Derive strategies and action plan to increase traffic, acquire new customers, increase conversion rate and optimize sales.

Analyses past sales, identify trends, determine fast and slow-moving inventory, and identify sources for converting & non-converting traffic.

Day-to-day management of e-commerce sites operation (order processing/fulfilment/inventory).

Creating & maintaining listings for new products on our e-store and different marketplaces.

Verify that all product listings have accurate and high-quality images, graphics, and content.

Assist customer service team to provide prompt assistance, and to respond and report relevant issues to higher management.

Work closely with warehouse team to ensure smooth operation of online store, including order fulfilment and logistics arrangement.

Key Requirements

Bachelor's degree in business, Marketing or equivalent

Minimum 2 years and above working experience in an online/e-commerce business for Watch/Jewellery industry. MUST have hands on experience in e-commerce business operation and execution.

Familiar with data-driven e-commerce selling, current e-commerce models, e-commerce payment, fulfilment, and logistics.

Great understanding on ecommerce operations.

Knowledge of online marketplaces (Tata CLiQ Luxury, AJIO Luxe, Myntra, Nykaa, Amazon & Flipkart) is a big plus especially experience in selling or buying on those platforms.

Strong adaptability, able to work independently with minimal supervision under time pressure and handle any ad-hoc tasks.

Excellent analytical, problem-solving, presentation, written, and verbal skills.

Skill required: Shopify and Magento 2.3.

Strong adaptability, able to work under time pressure and handle any ad-hoc tasks.